Exploring Digital Banking: A Primer on Online Banks in the Philippines

Olivia Barredo
May 22, 2023

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In the ever-evolving landscape of finance, digital banking has emerged as a transformative force, reshaping the way individuals and businesses manage their finances. The Philippines has witnessed a surge in online banking services that offer convenient, secure, and accessible financial solutions, revolutionizing the traditional banking experience. From seamless transactions to innovative features, let’s explore the world of digital banking and discover more about how these online banks are redefining the financial landscape in the country.


The Rise of Digital Banking

In recent years, especially because of the pandemic, digital banking has experienced a remarkable surge in popularity, rapidly becoming a preferred method in managing one’s finances. Its convenience and accessibility might just be its primary drivers behind its increasing popularity. Unlike traditional banking methods, digital banking allows customers to perform a wide range of financial transactions anytime, anywhere. With just a few taps on a smartphone or a few clicks on the computer, users can easily access their accounts, transfer funds, pay bills, and apply for loans, things that usually will require a branch visit during limited hours when done the traditional way.

In line with the fast-paced, on-the-go lifestyles of modern consumers, consumer preferences are also shifting. Gone are the days where people had to be patient and wait in line for simple transactions to be made. An increasing number of individuals seeking more convenient and less time-consuming ways to manage their finances are also on the rise, and banks are seeing that a seamless, digital experience is where the world is headed in general. The widespread availability of fast internet, smartphones, and secure digital platforms have also contributed to its rise, and it’s no surprise that consumers will expect the transition to take place in banking as well.


Online Banks in the Philippines



Among the most popular digital banks in the Philippines, CIMB stands out as a frontrunner, setting new standards for excellence and innovation in the digital banking space. CIMB has swiftly gained recognition and garnered a loyal customer base, positioning itself as one of the best digital banks in the country. Offering a hassle-free and entirely digital account-opening process, it eliminated the need for any lengthy paperwork or physical visits to a branch! Users can apply for an account through the CIMB app–a streamlined approach that enables customers to start enjoying the benefits of digital banking in minutes.

Additionally, CIMB Bank Philippines distinguishes itself by offering highly competitive interest rates on savings and deposit accounts. With no minimum initial deposit or maintaining balance requirements, customers can earn a 2.5% interest on their savings–an appealing choice for any individual seeking to grow their savings efficiently.


Maya Bank

Having recently evolved into a bank, Maya Bank is the country’s Number 1 digital banking app and for good reason. Maya has made significant strides in revolutionizing the financial landscape in the country by prioritizing financial inclusion and accessibility. With a mission to empower Filipinos from all walks of life, Maya Bank has emerged as a beacon of innovation and opportunity. 

Aside from taking proactive measures to offer accessible and affordable banking services and bridge the gap between the unbanked and the formal banking sector, Maya has also adopted a customer-centric approach to banking by setting very low or no minimum balance requirements for its accounts. This inclusivity allows individuals to open and maintain an account without the burden of meeting high deposit thresholds, making banking services more attainable for all!


GoTyme Bank

Having been recently licensed and regulated by the Bangko Sentral ng Pilipinas (BSP), GoTyme Bank is one of the countries’ newest and most promising digital banking apps, a venture being led and partnered by the Gokongwei Group, one of the biggest conglomerates in the country. The new digital bank has many of the standard attractive digital banking features, such as having a little to no minimum requirement to open a savings account, and the convenience of making your banking transactions at a time and place most convenient for you. 

GoTyme Bank, however, seems to champion their high-quality customer service. Boasting of their completely human and bot-free customer service, GoTyme Bank guarantees that there will always be a person to talk to for your banking queries, and also ensures that your inquiries will be responded to within three hours. 


As the digital banking revolution gains more momentum in the country, it’s evident that institutions like CIMB, Maya Bank, and GoTyme Bank are at the forefront of this transformative movement. These online banks exemplify the progress and potential of digital banking in the country, empowering individuals and businesses to thrive in the digital and fast-paced economy. As technology continues to advance and customer expectations evolve, the future of digital banking in the Philippines surely looks promising, with these innovative institutions leading the way towards a more inclusive financial ecosystem.